Moving is often a significant event in a person's life that requires extensive planning and coordination. The choice of mover will also play a big role in the success of the relocation.

As part of your research process, you should ask a moving company several questions to understand how they operate. This article will cover five important questions to ask a moving company. 

What Are Your Credentials and Experience? 

The first thing you should do when working with a mover is verify their credentials and industry experience. An experienced mover will have completed numerous relocations and know the proper steps. 

Additionally, it would help if you asked for the mover's credentials, such as accolades and industry memberships. These organizations only accept applications from movers that meet their quality standards.

What Services Do You Offer? 

Every relocation is different, so it's important to know if the moving company offers the necessary services. If a mover doesn't have the services, they might be unable to complete the relocation to your preferences. 

Along with understanding their service options, you should request the estimated prices of each option. If there are fees associated with a specific service, you should understand them before moving forward. 

How Do You Handle Potential Damage?

While a mover can protect your items, there is always the risk of them being damaged during the journey. A moving company should have a process for handling damage and reimbursement to the customer.

Additionally, you should understand the insurance protection options for your belongings. Movers are required to provide full and partial coverage options for customers. 

What Are Your Policies For Scheduling and Availability

If you have a set timeline for your relocation, you will need to confirm that the mover is available. A mover should also explain their policies related to rescheduling and canceling services. 

Leading up to the moving day, you should discuss the preferred timeline and how they handle delays. Movers will have procedures they follow in the case of an unexpected delay.

Can I See Testimonials or Reviews? 

Discover the past experiences of customers with online reviews or testimonials. The reviews will help you understand what it will be like if you hire a Miami mover for the job.

Some of the most popular review platforms are:

  • Facebook 
  • Google Reviews
  • Yelp

Request a Free Moving and Storage Estimate Today

American Fargo is an experienced Miami residential moving company offering full-service relocations. Contact us today to request a free moving estimate and learn more about our services.